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Specializing in the repair and restoration of Pinball, Jukebox, Arcade Games, and Coin Operated equipment in the New England Area. Massachusetts, MA. , New Hampshire, NH. Repair Work. Repair work can either be done at your location or here at out shop, but It is not necessary to bring us your machine for repair work. Our Rate is $75.00 per hour plus parts. This rate is applied to any time spent working on your machine. There is no charge for travel time when located within our service area. If a machine has previously been well maintained, a typical service call may only take an hour. Unfortunately there are cases where it can take more than one trip to repair a machine. Since it is impossible to have every part for every machine in stock and with us, the first trip is usually to diagnose the problem and order parts. The second trip is usually to install the new parts. Restoration Work. Restoration work is only done here at our shop. It is typically a one-year wait from the time we receive your machine to when a complete restoration is finished. Currently there is a one-year wait before we can take in another game for restoration. A restoration is priced on a per-machine basis. Typically a full restoration cost anywhere from $500 to $3,000. It all depends on how rare your machine is, what it will need, and what condition it is in to start. Remember if your machine is rare, that means the parts for the machine will be even harder to find and more expensive. If you have a machine you would like restored please contact us for an estimate. Service Area. Our service area is a 25 mile radius from our location in Lawrence Massachusetts 01830. If you live outside our service area and would like us to work on your machine, we charge $75.00 per hour for travel time. You may also arrange you own transportation to deliver the machine to us. Board Trade-In Program. We offer a naition wide trade-in program for some board repairs. Send us your broken board, we send you back a fully repaired, tested, and when necessary upgraded board. Please see our For Sale list for more details. Warrantee. If you experience any problems with a repair we have done, we will fix it free of charge for 30 days from the date of the original repair. If you experience any problems with a restoration we have done, we will repair it free of charge for 90 days from the date of the restoration. Q: When You Repair My Pinball machine will you replace any lights that are burnt out? A: Yes, after a repair is done with any pinball machine as an added service I will always wax the playfield and replace any burnt out lights. There is no extra charge for this service. If I replace a bulb but it still does not light, other repairs may be needed, but only at your request. Q: You say there is no extra charge for the service of waxing the playfield, and replacing the bulbs, but you charge for each replaced bulb, right? A: No, there is no extra charge for the light bulbs. Q: Is the same thing going to break again? A: There is always a chance that many things could break again, due to an original bad design or a previous "hacked" repair. Whenever possible we try to fix the machine and make it more reliable. Sometimes upgrading an exiting part, or making modifications to the original design accomplishes this. We don't just put a band-aid on something and call it a day, we believe in doing it right. Q: Can you fix my Playstation as well? A: No, we do not repair home electronics such as home video game systems, TV's, VCR's, DVD Players, and Appliances. We Specialize in commercial arcade and coin operated equipment. Beware of repair shops, doctors, wizards, and magicians that repair anything and everything electronic. Shops like these usually don't have the knowledge and skill that are built form years of specialty in the repair of coin op equipment. Q: Is this your full time Job? A: No, Unfortunately I have a day job. Although I wish I could do this everyday instead. I work for Axcelis, They make some of the many machines that are needed to manufacture computer chips. Q: I have a (Insert name of game here) I would like fixed, can I drop it off at you shop? A: Yes, but dropping a machine off at my shop is considered a restoration and I will not be able to take your machine in right away. As stated above there is currently a 1 year waiting list for restorations. Q: A one year wait for a restoration! Why so long? A: Not many people offer this kind of service. Most service shops only sell machines they have bought then restored and will not restore a machine you already own. Those shops MIGHT do repairs to keep your machine running, but usually won't do things like cosmetics. As you can Imagine, this is quickly becoming a lost skill. There are few left that can do repairs and restorations of this caliber. So keeping that in mind, I have a lot of people who have "Owned this machine since I was a child" or have "Always wanted this machine" that have very limited choices of where to get their treasure running correctly again. Q: Does the wait ever go down? A: The lowest it's been is a 6 month wait, but it does doesn't show signs of decreasing any time soon. Q: I have an old jukebox that runs on tubes, can you repair my machine if a tube goes bad or am I out of luck? A: Actually you are in luck, we can get pretty much any vacuum tube for jukeboxes and even those rare arcade games that ran on tubes as well (Like Seeburg's Shoot the bear.) We also own the equipment to test tubes and check their overall heath. Q: Do you work on just boards too? I know the board in my game is bad, can I send it to you to have it repaired? A: Yes. I do offer just board work. Let’s say you have a pinball witch has a kicker that just won’t work. Your sure the solenoid is good, and the switch is good too, leaving the driver board to be the fault. You can always ship me the driver board for me to repair. If I test the board and find there is nothing wrong with it, there is no charge. Unlike some places there is no charge for looking. I also offer a trade-in program for certain boards. Q: What is the “Trade-in program?” A: You send me your non-working board, and I send you back a fully working, tested, and when necessary an upgraded board (System 80 Driver.) Currently I offer a trade in program for 2 boards: Gottlieb System 80 Driver Board and 197X to 1985 Bally Lamp Driver Boards. I am also in the process of adding other boards to the list. Please see my For Sale Page for details. Q: Your Prices went up and service area got smaller. What gives? A: Well, It's been over five years since I started going on the road and doing service calls on site. It's also been five years since I got any machines in my personal collection running. I've found I spend about one hour diving to a location, sitting in traffic and so forth, then spending an hour to repair a machine only to drive an hour home in traffic again. Then I spend hours at home finding parts, and answering email and working on even more items for other people.... Figuring all that in I was making less than minimum wage and having no time to my self! And after all that the price of gas has gone up drastically. So it was time to make a few changes. I apologize for any inconveniences this may cause. |